Melissa Gamboa
About Melissa Gamboa
Melissa Gamboa serves as the Vice President of Mortgage Administration at Credit Union 1, where she oversees a team of Personal Bankers and focuses on client experience and wealth management solutions. She has extensive experience in the banking sector, having held various roles at institutions such as Citi, J.P. Morgan, and Bank of America.
Current Role at Credit Union 1
Melissa Gamboa serves as the Vice President of Mortgage Administration at Credit Union 1 since 2021. In this role, she oversees a team of eight Personal Bankers, focusing on a high-producing market. Her leadership ensures a 30-day or less average turnaround time for mortgage applications. She is responsible for enhancing the client experience and engaging various resources to provide a comprehensive wealth management solution.
Previous Experience in Banking
Prior to her current position, Melissa Gamboa accumulated extensive experience in the banking sector. She worked at J.P. Morgan Asset Management as Team Lead in Private Bank Operations from 2012 to 2020. Before that, she held roles at Bank of America as a Home Services Specialist from 2009 to 2012 and at Washington Mutual Bank as a Personal Banker from 2003 to 2009. Additionally, she spent nine months as a Private Client Associate at Citi in 2020.
Yoga Instructor at CorePower Yoga
In addition to her banking career, Melissa Gamboa has been a Yoga Sculpt Instructor at CorePower Yoga since 2019. She teaches in the Greater Chicago Area and has developed skills in fitness instruction alongside her financial expertise.
Educational Background
Melissa Gamboa has a solid educational foundation in business and management. She studied at DeVry University, earning a Bachelor of Science in Business Administration and Management from 2017 to 2019. She also attended Colorado State University Global, where she obtained a Bachelor of Science in Management Information Systems and Business Analytics from 2016 to 2018. Additionally, she holds a Bachelor's degree in Administration of Justice from Southern Illinois University, Carbondale.
Leadership and Collaboration Skills
Throughout her career, Melissa Gamboa has demonstrated strong leadership and collaboration skills. She has led new client acquisition and retention efforts, leveraging her knowledge of investments, banking, trust services, and financial planning. She has also collaborated on special projects, including the setup of new international teams, training initiatives, document creation, and policy development.