David Anderson (Ica Cert.)
About David Anderson (Ica Cert.)
David Anderson is the Head of Customer Success at Currencycloud, a position he has held since 2023. He has extensive experience in customer success and business development, having previously worked at Banking Circle and Metro Bank in various roles.
Current Role at Currencycloud
David Anderson serves as the Head of Customer Success at Currencycloud, a position he has held since 2023. His role is conducted remotely, reflecting the company's flexible work environment. In this capacity, he is responsible for overseeing customer success initiatives and ensuring client satisfaction.
Previous Experience at Currencycloud
Before becoming Head of Customer Success, David held several positions at Currencycloud. He worked as a Customer Success Manager from 2020 to 2021 and then as Customer Success Lead from 2021 to 2023. His progression within the company highlights his expertise in customer relations and success strategies.
Experience at Banking Circle
David worked at Banking Circle as a Business Development Manager for six months in 2020. Prior to this role, he served as a Relationship Manager at the same organization from 2019 to 2020. His time at Banking Circle contributed to his skills in business development and client relationship management.
Career Background in Financial Services
David has a diverse background in the financial services sector. He worked at Metro Bank (UK) in various roles, including FX & Money Markets Dealer, Commercial Relationship Manager, and Talent Advisor from 2015 to 2019. His experience in these roles has equipped him with a strong understanding of financial markets and customer engagement.
Educational Qualifications
David studied at the University of Roehampton, where he earned a degree in Marketing from 2006 to 2008. He also completed an Advanced Certificate in Anti Money Laundering from the International Compliance Association between 2018 and 2019. His educational background supports his professional roles in customer success and compliance.