Ryan Spatz
About Ryan Spatz
Ryan Spatz serves as the Vice President of IT Operations at Customers Bank, where he has worked since 2019. He has a strong background in IT operations, Agile methodology, and IT infrastructure design, complemented by multiple degrees from Penn State University.
Current Role at Customers Bank
Ryan Spatz serves as the Vice President of IT Operations at Customers Bank, a position he has held since 2019. In this role, he oversees various IT operations, ensuring efficient management and implementation of technology solutions. His responsibilities include leading teams in the execution of IT infrastructure projects and supporting the bank's operational goals. Spatz's experience in Agile methodology and NOC monitoring implementations contributes to the effectiveness of IT operations at the bank, located in Wyomissing, Pennsylvania.
Previous Experience at Customers Bank
Prior to his current role, Ryan Spatz worked at Customers Bank in various capacities. He served as the IT Operations Manager from 2017 to 2019, and as a Senior Network Administrator from 2015 to 2017. During his tenure, he was involved in the implementation of ServiceNow ITSM and managed ITIL functional areas, including Incident and Change Management. His contributions during these years helped shape the bank's IT operational framework.
Professional Background
Ryan Spatz has a diverse professional background in IT operations and systems engineering. He worked as an Information Systems Engineer at Precision Medical Products, Inc from 2012 to 2015. His experience spans various aspects of IT infrastructure design and development processes, equipping him with a comprehensive understanding of operational needs in the technology sector.
Education and Expertise
Ryan Spatz holds multiple degrees from Penn State University. He earned a Master's degree in Information Sciences with a focus on Cybersecurity and Information Assurance, a Bachelor's degree in Information Sciences and Technology, and a Graduate Certificate in Business Architecture. His educational background supports his expertise in implementing Agile methodologies and overseeing IT operations.
Teaching Role at Berks Technical Institute
In addition to his role at Customers Bank, Ryan Spatz has been an Adjunct Instructor at Berks Technical Institute since 2019. In this capacity, he shares his knowledge and experience in IT operations with students, contributing to the development of future professionals in the field. His teaching role complements his extensive practical experience in the IT industry.