Yusra Yusuf
About Yusra Yusuf
Yusra Yusuf is a Controls Management Specialist at Customers Bank, where she has worked since 2022. She holds a Bachelor's Degree in Information Sciences and Technology from Penn State University and has extensive experience in various roles at Franklin Mint Federal Credit Union.
Work at Customers Bank
Yusra Yusuf has been employed at Customers Bank as a Controls Management Specialist since 2022. In this role, she focuses on implementing and overseeing control processes to ensure compliance and operational efficiency within the bank. Her experience in controls management contributes to the bank's commitment to maintaining high standards of risk management and regulatory compliance.
Education and Expertise
Yusra Yusuf earned a Bachelor’s Degree in Information Sciences and Technology from Penn State University, where she studied from 2015 to 2019. This educational background provides her with a solid foundation in information systems, technology management, and data analysis, which are essential for her current role in controls management.
Background in Financial Services
Yusra Yusuf has a comprehensive background in the financial services sector, having worked at Franklin Mint Federal Credit Union for several years. Her roles included Member Relationship Advisor, Help Desk Specialist, Information Technology Operations Specialist, and President of the Student Branch/Teller. This varied experience has equipped her with a diverse skill set in customer service, IT support, and operational management.
Professional Experience at Franklin Mint Federal Credit Union
During her tenure at Franklin Mint Federal Credit Union, Yusra Yusuf held multiple positions from 2012 to 2022. She began as President of the Student Branch/Teller, where she gained leadership experience. She then advanced to roles such as Help Desk Specialist and Information Technology Operations Specialist, where she developed her technical skills and knowledge in IT operations and customer service.
High School Education
Yusra Yusuf completed her high school education at Upper Darby High School from 2011 to 2015. This foundational education set the stage for her future academic and professional pursuits in technology and financial services.