Alex Smith
About Alex Smith
Alex Smith is a UX User Researcher and Project Manager at Cvent, where he has worked since 2021 in the Washington DC-Baltimore Area. He holds dual Bachelor of Science degrees in Psychology and Marketing from the University of North Carolina at Charlotte and has experience in various roles related to project management and user research.
Work at Cvent
Alex Smith has been employed at Cvent since 2021, holding multiple roles including UX User Researcher and Project Manager 1. In the capacity of UX User Researcher, Alex specializes in conducting research studies using various methods such as workshops, interviews, usability testing, surveys, tree tests, and card sorting. Alex is also responsible for designing, recruiting, facilitating, analyzing, and presenting research findings to stakeholders. Prior to the current roles, Alex served as a Senior Associate Project Manager and an Associate Project Manager at Cvent, contributing to project management efforts in the Washington D.C. Metro Area.
Education and Expertise
Alex Smith studied at the University of North Carolina at Charlotte, earning a Bachelor of Science in Psychology and a Bachelor of Science in Business Administration with a focus on Marketing, both completed in 2017. Additionally, Alex studied at La Trobe University for 11 months, where coursework included Marketing and Psychology. Alex is proficient in various software tools essential for research and project management, including Figma, Alida, Validately, Optimal Workshop, JIRA, Smartsheets, and Confluence.
Background
Before joining Cvent, Alex Smith gained experience in various roles. Alex worked as a Campaign Team Support at TargetSmart Communications, LLC for three months in 2018. Alex also served as a Study Abroad Peer Advisor at the University of North Carolina at Charlotte from 2016 to 2017. Earlier in the career, Alex held positions as a Marketing Intern at Elevate Lifestyle and as a Server at The Melting Pot Restaurants and Outback Steakhouse, accumulating diverse experience in customer service and marketing.
Professional Experience
Alex Smith has accumulated significant professional experience in project management and user research. At Cvent, Alex transitioned from Associate Project Manager to Senior Associate Project Manager before taking on the current roles. This progression highlights a commitment to professional growth and expertise in managing projects effectively. The experience gained in various capacities at Cvent has equipped Alex with a comprehensive understanding of user experience and project management.