Allison Beardsley
About Allison Beardsley
Allison Beardsley is a Manager of Client Success at Cvent, where she has worked since 2021. She holds a Bachelor of Business Administration from James Madison University and has extensive experience in client success roles, including leading training initiatives and managing customer escalations during the Covid-19 pandemic.
Current Role at Cvent
Allison Beardsley holds the position of Manager, Client Success at Cvent since 2021. In this role, she oversees the onboarding, training, and mentoring processes for approximately six training batches annually. Her responsibilities include ensuring that new hires are effectively integrated into the company and equipped with the necessary skills to succeed in their roles.
Previous Experience at Cvent
Allison Beardsley has extensive experience at Cvent, having worked in various roles since 2016. She served as a Client Success Consultant from 2016 to 2018, then as Assistant Team Lead, Client Success from 2018 to 2019, and later as Team Lead, Client Success from 2019 to 2021. During her tenure, she contributed to the recruitment and interviewing process, helping to hire over 70 new employees in 2021.
Educational Background
Allison Beardsley studied at James Madison University, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Management from 2012 to 2016. Her education provided her with foundational knowledge in business principles and management practices.
Early Career Experience
Before joining Cvent, Allison Beardsley gained retail experience as a Sales Associate at Belk from 2010 to 2014 and as an Apparel Associate at DICK'S Sporting Goods for seven months in 2014. Additionally, she worked as a Peer Assisted Study Session Leader at James Madison University in 2014, where she supported fellow students in their academic pursuits.
Leadership Initiatives
During the Covid-19 pandemic, Allison Beardsley co-founded and led the Cvent Payment Services (CPS) SWAT team. This initiative focused on managing and resolving customer escalations related to CPS, demonstrating her leadership capabilities and commitment to client success during challenging times.