Anchal Garg
About Anchal Garg
Anchal Garg is an Assistant Manager at Cvent, where she has worked since 2018, following various roles within the company since 2011. She holds an MBA in Biotechnology and possesses expertise in CRM tool handling, escalation management, data governance, and market analysis.
Current Role at Cvent
Anchal Garg currently serves as an Assistant Manager at Cvent, a position held since 2018. This role is based in Tysons Corner, Virginia, United States. In this capacity, Garg oversees various team functions and contributes to the overall management of customer relationships. The focus on improving service quality and customer satisfaction is a key aspect of this role.
Previous Experience at Cvent
Anchal Garg has an extensive history with Cvent, having worked in multiple roles since 2011. Garg started as an Associate and progressed to Senior Associate, Team Lead, and Assistant Team Lead. This trajectory from 2011 to 2018 showcases a commitment to the organization and a deepening expertise in customer relationship management and escalation management.
Education and Expertise
Anchal Garg holds a Master of Business Administration (MBA) with a focus on Biotechnology from Amity Business School, completed between 2008 and 2010. This educational background combines business principles with scientific knowledge, enhancing Garg's capabilities in market analysis and data governance, which are essential for strategic decision-making.
Background in Market Research
Before joining Cvent, Anchal Garg gained experience as an Associate Analyst at Globaldata in London for nine months in 2010. Additionally, Garg worked on a market research project related to lab water purifiers at Sartorius Stedim Biotech in France in 2009. These roles contributed to a solid foundation in market analysis and research.
Skills in Data Governance and CRM
Anchal Garg possesses expertise in CRM tool handling, crucial for managing customer relationships and enhancing customer satisfaction. Additionally, Garg has demonstrated skills in escalation management, effectively addressing critical issues to maintain service quality. A strong background in data governance ensures data accuracy and compliance within the organization.