Vimal Bhatt
About Vimal Bhatt
Vimal Bhatt is a Service Desk Engineer with experience in IT service fulfillment and ticket management. He has worked at various companies, including NewGen IT, nFinity Solutions, and Wipro Infotech, and holds a Bachelor of Technology in Computer Science.
Current Role at Cvent
Vimal Bhatt currently serves as a Service Desk Engineer at Cvent, a position he has held since 2021. He is based in Gurugram, Haryana, India. In this role, he collaborates with a global team to ensure the fulfillment of IT services and the closure of support tickets in accordance with Service Level Agreement (SLA) standards.
Previous Experience in IT Support
Prior to his current position, Vimal worked at NewGen IT as an L1 Engineer from 2018 to 2020 for two years in Gurgaon, India. He also held a role as an Asset Management Specialist at nFinity Solutions for six months in 2020. Additionally, he gained experience as an IT Engineer at Wipro Infotech from 2016 to 2018, contributing to his expertise in IT support.
Educational Background
Vimal Bhatt completed his Bachelor of Technology (B.Tech.) in Computer Science at Graphic Era Hill University, studying from 2011 to 2015. He also attended Queen's Senior Secondary School, where he studied Science and completed his 12th grade in 2011.
Technical Skills and Expertise
Vimal possesses experience in imaging both Windows and Mac OS systems. His technical skills are complemented by his work in IT support roles, where he has developed a strong understanding of service desk operations and ticket management.