Evans Maina Bukachi
About Evans Maina Bukachi
Evans Maina Bukachi is a Regional Service Manager at d.light, where he has worked since 2019. He has a background in Electrical and Electronics Engineering and experience in after-sales service management and industrial machine maintenance.
Work at d.light
Evans Maina Bukachi has been employed at d.light since 2019, currently holding the position of Regional Service Manager in Kakamega. His role involves overseeing service operations and ensuring the effective delivery of after-sales services. Prior to this position, he served as Service Center Manager at d.light from 2017 to 2018 in Eldoret, where he managed service center activities and contributed to customer satisfaction.
Previous Experience at East African Cables
Before joining d.light, Evans worked at East African Cables as an Electrical Technician from 2013 to 2017. During his four years in the Industrial Area, he gained valuable experience in electrical systems and industrial machine maintenance, which has supported his subsequent roles in service management.
Education and Expertise
Evans holds a Diploma in Electrical and Electronics Engineering from Eldoret National Polytechnic, which he completed from 2008 to 2010. He furthered his education at the Technical University of Kenya, earning a Bachelor of Technology (B.Tech.) in Electrical and Electronics Engineering Technology between 2014 and 2018. His academic background supports his expertise in industrial machine installations, commissioning, and maintenance.
Skills in After-Sales Service Management
Evans possesses skills in after-sales service management, focusing on customer satisfaction and loyalty. His expertise includes enhancing customer experience and retention through quality assurance practices. His role at d.light emphasizes the importance of operational efficiency and effective service delivery.
Background in Industrial Machine Maintenance
Evans has a strong background in industrial machine maintenance, which is integral to his work at d.light. His experience in this area contributes to the technical operations of the company, ensuring that service centers operate efficiently and effectively.