Bob Greene
About Bob Greene
Bob Greene is a Biometric Senior Support Engineer at Daon.com, where he has worked since 2007. He has extensive experience in customer support and software deployment for biometric identity assurance, serving a variety of clients in the financial and security sectors.
Work at Daon
Bob Greene has served as a Biometric Sr. Support Engineer at Daon.com since 2007. In this role, he supports the deployment of Daon IdentityX mobile applications and server software, primarily for major financial institutions and internet security organizations. Greene provides premium customer support for Daon Solutions, focusing on biometric identity assurance software tailored for governments and financial institutions. His work involves engaging with a diverse range of clients, including USAA, Visa, Citi, Ally Bank, Atom Bank, MasterCard, Discover, and American Express.
Previous Experience
Before joining Daon, Bob Greene held several positions in the technology sector. He worked at Bizflow Corp as a BPMS Sr. Support Engineer from 2003 to 2007. Prior to that, he was a Java Tools Support Engineer at Forte Software (Sun Microsystems) from 1996 to 1999. Greene also served as a B2B Sales Tools Support Engineer at Commerce One, Inc. from 1999 to 2002. His extensive experience spans over two decades in various support engineering roles.
Education and Expertise
Bob Greene earned a Bachelor of Science degree in Computer Science and Mathematics from San Diego State University. Additionally, he served as a U.S. Peace Corps Volunteer, where he studied to become a Math and English Teacher in Malawi, Southeast Africa. His educational background equips him with a strong foundation in technical and analytical skills, which he applies in his current role in biometric identity assurance.
Client Engagement and Support
In his current role, Bob Greene engages with a variety of international clients, including multiple country immigration agencies, international airports, and commercial background check services. His responsibilities include providing support for biometric identity assurance solutions, ensuring that clients receive effective assistance tailored to their specific needs. Greene's work with diverse clients highlights his ability to adapt to different requirements and deliver high-quality support.