Mohamed Abdelwahab
About Mohamed Abdelwahab
Mohamed Abdelwahab is an IT Support Administrator with a background in management and business. He has worked in various technical support roles, including positions at Verizon and Daon, and holds a Bachelor of Science degree from Marymount University.
Work at Daon
Currently, Mohamed Abdelwahab serves as an IT Support Administrator at Daon, a position he has held since 2019. His role involves providing technical support and ensuring the smooth operation of IT systems within the organization. Daon is known for its focus on identity verification and biometric solutions, and Abdelwahab contributes to maintaining the technological infrastructure that supports these services. His experience in IT support is vital for addressing technical issues and enhancing user experience.
Previous Experience at Verizon
Before joining Daon, Mohamed Abdelwahab worked at Verizon for a total of five years. He held two positions during his tenure: Technical Support Specialist from 2016 to 2018 and Solutions Specialist from 2014 to 2019. In these roles, he provided customer support and technical assistance, helping clients resolve issues related to Verizon's services. His experience at Verizon equipped him with valuable skills in customer service and technical troubleshooting.
Education and Expertise
Mohamed Abdelwahab earned his Bachelor of Science in Management from Marymount University, where he studied from 2014 to 2017. Prior to that, he obtained an Associate's degree in Business from Northern Virginia Community College, completing his studies in 2014. His educational background provides a solid foundation in management principles and business operations, which he applies in his current IT support role.
Internship Experience
In 2008, Mohamed Abdelwahab completed a three-month internship at ABC Imaging in Alexandria, Virginia. This early experience in a professional setting allowed him to gain practical skills and insights into the business environment. The internship contributed to his overall development and prepared him for future roles in the technology and support sectors.