Vedder Balangue
About Vedder Balangue
Vedder Balangue serves as the Head of Client Success at Dashlabs.ai, where he has worked since 2022. He previously held roles as Technical Support Lead and Technical Support Intern at the same company, and he has a Bachelor of Science in Information Technology from AMA University.
Current Role at Dashlabs.ai
Vedder Balangue serves as the Head of Client Success at Dashlabs.ai, a position he has held since 2022. In this role, he is responsible for ensuring client satisfaction and success, leading initiatives to enhance customer experience. Additionally, he oversees the Knowledge Enterprise Management Engineer team, focusing on operational efficiency and client engagement.
Previous Experience at Dashlabs.ai
Before his current role, Vedder Balangue worked at Dashlabs.ai as a Technical Support Lead from 2021 to 2022. He initially joined the company as a Technical Support Intern for three months in 2021. His progression within the company highlights his expertise in technical support and client relations.
Education and Qualifications
Vedder Balangue studied at AMA University, where he earned a Bachelor of Science in Information Technology from 2018 to 2023. Prior to that, he attended Marist School Marikina, completing a program in Science Technology Engineering and Mathematics from 2015 to 2018. His educational background provides a solid foundation for his roles in technology and client success.
Initiatives at Dashlabs.ai
Vedder Balangue initiated the creation of the Knowledge Enterprise Management Engineer team at Dashlabs.ai. This initiative reflects his commitment to enhancing operational capabilities and improving client support services within the organization.