Sung Cho
About Sung Cho
Sung Cho is a Supervisor at Dataprise, where he has worked since 2019. He holds a Bachelor of Arts in Business Technology Administration from the University of Maryland Baltimore County, and has previous experience as a Service Desk Engineer and Ramp Agent.
Work at Dataprise
Sung Cho has been employed at Dataprise since 2015, initially serving as a Service Desk Engineer for four years. In 2019, he transitioned to the role of Supervisor, where he has continued to work for five years. His responsibilities include overseeing service desk operations and ensuring efficient service delivery in Scottsdale, AZ. Prior to his current supervisory role, he briefly held the position of Senior Service Desk Engineer in 2019.
Education and Expertise
Sung Cho earned a Bachelor of Arts in Business Technology Administration from the University of Maryland Baltimore County. His studies spanned from 2006 to 2011, providing him with a solid foundation in business technology principles. This educational background supports his professional roles in IT service management and operations.
Background
Before joining Dataprise, Sung Cho worked at FedEx as a Ramp Agent from 2014 to 2015 in the Baltimore, Maryland area. This role involved handling cargo operations and logistics, contributing to his experience in fast-paced environments. His career trajectory reflects a consistent focus on technology and service management.
Career Progression
Sung Cho's career at Dataprise showcases a clear progression from a Service Desk Engineer to Supervisor. His initial role involved technical support and troubleshooting, which laid the groundwork for his advancement to supervisory responsibilities. This career path highlights his development in both technical skills and leadership capabilities.