Stephen Cheese

Principal Application Support Engineer @ Datasite

About Stephen Cheese

Stephen Cheese serves as the Principal Application Support Engineer at Datasite, where he has worked since 2011, contributing to the support of the company's global Virtual Data Room product. He has a background in application support and negotiations, with previous roles at the Royal Bank of Scotland and NatWest.

Work at Datasite

Stephen Cheese has been employed at Datasite since 2011, initially serving as an Application Support Engineer. He has progressed to the role of Senior Application Support Engineer in 2017 and currently holds the position of Principal Application Support Engineer since 2019. In his capacity at Datasite, he has developed extensive experience in supporting the company's global Virtual Data Room product. His responsibilities include managing work requests, overseeing development processes, facilitating user testing, and ensuring project sign-off tasks are completed efficiently.

Previous Experience

Before joining Datasite, Stephen Cheese worked at the Royal Bank of Scotland from 2001 to 2007 as part of the Support & Development team. He also served as an Application Support Analyst at the Royal Bank of Scotland from 2007 to 2011. Additionally, he held the position of Senior Negotiations Officer at NatWest from 1997 to 2001. These roles provided him with a solid foundation in application support and client relations.

Education and Expertise

Stephen Cheese studied at Cornelius Vermuyden Comprehensive. He possesses strong analytical skills and has experience in high-pressure recovery situations. His expertise includes building relationships with third-party vendors and maintaining inter-departmental and executive-level customer contact. This background supports his effectiveness in application support and project management.

Professional Skills

Stephen Cheese has demonstrated proficiency in managing the full process experience related to application support. This includes handling work requests, guiding development efforts, conducting user testing, and overseeing project sign-off tasks. His ability to operate in high-pressure environments and his strong analytical skills contribute to his effectiveness in these areas.

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