Daupler
Daupler provides a response management system designed to optimize call management, dispatch, and response coordination for utilities and public works.
Services
Daupler provides a response management system designed to optimize call management, dispatch, and response coordination for utilities and public works. Its extensive suite of features includes DAUPLER AI, Daupler Answering, Daupler Callout, Daupler Engage, Daupler Notify, Daupler Event Detection, and Daupler Analytics. These services help streamline communication and improve operational efficiency for utilities and public works departments.
Daupler AI
Daupler AI uses proprietary technology to analyze incident data, optimizing response processes. This feature helps organizations by automating the data analysis of incidents, ensuring faster and more accurate responses. The integration of Daupler AI into the response management system enhances decision-making and resource allocation to manage incidents effectively.
Daupler Answering
Daupler Answering is a service that manages after-hours or overflow calls with trained call center teams. This feature ensures that all customer calls are appropriately handled, even outside of regular working hours. It provides utility companies and public works with a reliable service to maintain effective communication with customers at all times.
Daupler Callout
Daupler Callout automates roster callouts, ensuring efficient crew assembly and compliance with internal protocols or union rules. By automating the callout process, Daupler Callout helps in quickly mobilizing the necessary personnel to address incidents, thereby reducing downtime and improving response efficiency.
Daupler Analytics
Daupler Analytics provides insights from incident data to aid in maintenance planning and resource management. This feature allows organizations to analyze trends and patterns in incident data, facilitating data-driven decision-making for better resource allocation and preventive maintenance strategies.