DC Group
DC Group is a leading provider of uninterruptible power supply (UPS) services, known for its comprehensive service offerings and a high customer satisfaction rate, serving over 25% of Fortune 500 companies.
DC Group UPS Services
DC Group offers a comprehensive suite of uninterruptible power supply (UPS) services designed to meet a variety of client needs. These services include emergency services, parts supply, battery services, and coordinated services. Their team comprises experienced professionals, many with OEM or military UPS backgrounds, capable of rapid deployment for field service and emergency situations. DC Group also maintains the largest inventory of UPS parts in the industry, including rare and discontinued items from major OEMs.
PowerTools Suite by DC Group
DC Group provides a specialized PowerTools Suite for advanced UPS management and monitoring. This suite includes D-Tech, Site Sentry, and SmartKey. These tools are designed to enhance the efficiency and reliability of UPS systems, offering improved diagnostics, monitoring, and key management capabilities. The PowerTools Suite is an integral part of DC Group’s commitment to delivering superior power supply solutions to their clients.
DC Group Customer Satisfaction and Client Base
DC Group boasts a 98% customer satisfaction rate, reflecting their commitment to high-quality service and reliable power solutions. They are trusted by over 25% of Fortune 500 companies as their go-to UPS power supplier. This high level of trust and satisfaction underscores DC Group's reputation for excellence in the UPS service industry.
DC Group Locations and Operations
Headquartered in Minneapolis, Minnesota, DC Group operates additional facilities in Toronto, Canada. They provide uninterruptible power supply (UPS) maintenance and critical UPS services to clients across the United States, Canada, and Europe. This wide geographical footprint ensures that they can meet the needs of a diverse and extensive customer base efficiently and effectively.
DC Group Cost Efficiency
DC Group is known for its cost-effective UPS service solutions, with claims of saving clients 25% or more on uninterruptible power service maintenance and emergency services. This focus on cost efficiency without compromising service quality is a key aspect of their value proposition.