Joanne Mahoney
About Joanne Mahoney
Joanne Mahoney is a Revenue Operations Specialist at DealHub.io, where she has worked since 2023. With over 20 years of experience in customer success and product development, she has held various leadership roles in notable organizations, including Turner Broadcasting and Keller Williams Realty.
Current Role at DealHub
Joanne Mahoney currently serves as a Revenue Operations Specialist at DealHub.io, a position she has held since 2023. In this role, she focuses on optimizing revenue processes and enhancing customer success strategies. Her experience at DealHub follows her previous tenure as a Customer Success Manager at the same company from 2022 to 2023. Based in Atlanta, Georgia, she leverages her extensive background in customer success to drive operational efficiency and support client relationships.
Previous Experience in Customer Success
Prior to her current role, Joanne Mahoney worked as the Director of Customer Success at Keller Williams Realty, Inc. from 2020 to 2021. In this capacity, she was responsible for overseeing customer engagement and satisfaction initiatives. Before that, she spent eight years as the Director of Research Development at Turner Broadcasting System, Inc., where she contributed to product development and research strategies. Additionally, she served as a Research Manager at the National Geographic Channel from 2003 to 2005, further enhancing her expertise in customer-focused roles.
Educational Background
Joanne Mahoney studied at Oglethorpe University, where she earned a Bachelor of Arts (BA) in Psychology from 1994 to 1998. She later attended the WhiteWinds Institute of Energetic Healing, completing a program in the Art and Science of Integrative Energetic Medicine from 2012 to 2013. This diverse educational background supports her multifaceted approach to customer success and operations.
Professional Skills and Expertise
Joanne Mahoney possesses over 20 years of experience in product development, promotion, and optimization, with a strong focus on customer success. She is recognized for her ability to establish extensive networks and advance brand objectives. Her proficiency includes devising and implementing marketing, prospecting, and merchandising strategies. She demonstrates analytical thinking to derive insights and make informed decisions, contributing to her effectiveness in resolving customer issues and driving success.
Collaboration and Teamwork
Joanne Mahoney has a demonstrated ability to collaborate effectively within cross-functional teams. She fosters teamwork and cooperation to achieve common goals, ensuring that all stakeholders are aligned and engaged in projects. Her experience in obtaining stakeholder buy-in for new implementations highlights her commitment to collaborative success and her role as a dedicated team player.