Netalie M.

Enterprise Client Success Manager @ DealHub

About Netalie M.

Netalie M. is an Enterprise Client Success Manager at DealHub.io, where she has worked since 2022. She holds a Bachelor's degree in Psychology and has extensive experience in client success and technical support across various companies.

Work at DealHub

Netalie M. has been serving as the Enterprise Client Success Manager at DealHub.io since 2022. In this role, she collaborates with global leaders such as Gong, Drift, and Braze to enhance client experiences and drive faster time to revenue through DealHub's solutions. She utilizes DealHub's DealRoom to centralize buyer and seller communications, which improves interactive buyer experiences. Her expertise includes guiding sales teams in leveraging DealHub's no-code platform to create accurate and predictable sales pipelines.

Education and Expertise

Netalie M. holds a Bachelor's degree in Psychology from Broward College, where she studied from 2010 to 2012. She is currently pursuing another Bachelor's degree in Psychology at The Open University of Israel since 2012. Additionally, she studied Web Full Stack Development at HackerU College from 2017 to 2019 and completed a course in SEO & Marketing at HackerU from 2014 to 2015. Her educational background supports her expertise in client success and technical support.

Background

Netalie M. has a diverse professional background with experience in various roles across multiple companies. She worked at Wix.com as a Customer Solutions Expert and Wix Stores Lead Product Specialist from 2014 to 2017. Following that, she served as a Technical Support Engineer at GreenRoad from 2013 to 2014. She transitioned to Yotpo, where she held positions as a Technical Support Team Leader from 2017 to 2018 and as a Senior Client Success Manager from 2018 to 2021. She also worked at Simon Data as a Senior Client Solutions Manager from 2021 to 2022.

Professional Experience

Netalie M. has accumulated significant experience in client success and technical support roles. At Yotpo, she advanced from Technical Support Team Leader to Senior Client Success Manager, demonstrating her ability to manage client relationships effectively. Her tenure at Simon Data as a Senior Client Solutions Manager further solidified her skills in client engagement. Her experience at Wix.com and GreenRoad provided her with a strong foundation in customer solutions and technical support.

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