Ario Motamedi
About Ario Motamedi
Ario Motamedi is a Customer Success Manager at DealMaker in Toronto, Ontario, Canada, where he has worked since 2020. He holds a Bachelor of Business Administration from the Schulich School of Business and has a background in accounting and customer engagement.
Work at DealMaker
Ario Motamedi has been serving as a Customer Success Manager at DealMaker since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring compliance with securities laws. He has engaged directly with over 12,000 investors, working to meet their timelines and needs. Prior to this position, he worked as a Business Intern at DealMaker for three months in 2020, where he gained valuable experience in the company's operations.
Education and Expertise
Ario Motamedi studied at the Schulich School of Business at York University, where he earned a Bachelor of Business Administration (BBA) with a focus on Accounting from 2018 to 2022. His education has provided him with a solid foundation in business principles and accounting practices, which he applies in his current role to enhance customer success and operational efficiency.
Background
Before joining DealMaker, Ario Motamedi worked as an Accounting Officer at Scotiabank for one month in 2019. His experience in the financial sector has contributed to his understanding of customer needs and compliance requirements, which are essential in his current position. His background in accounting and business management supports his effectiveness in customer success roles.
Achievements
In his role at DealMaker, Ario Motamedi has achieved significant operational improvements. He reduced error rates by 75% and decreased time-to-close on capital raises by processing over 25,000 investor agreements using the HelloSign e-signature platform. Additionally, he analyzed over 1,500 support requests, leading to a 60% reduction in ticket and complaint frequency. He also led financial reporting processes, generating P&L statements and conducting variance analysis.