Sarah Mills
About Sarah Mills
Sarah Mills is a Territory Manager at Decibel Cannabis Company in Toronto, Ontario, with a background in various roles at Fire & Flower, including Cannabis Educator and General Manager. She has over a decade of experience in customer service and a personal relationship with cannabis that enhances her understanding of the industry.
Work at Decibel Cannabis
Sarah Mills has been employed at Decibel Cannabis Company as a Territory Manager since 2021. In this role, she oversees operations and manages relationships within her designated territory in Toronto, Ontario, Canada. Her responsibilities include developing strategies to enhance market presence and ensuring compliance with industry regulations. Mills' extensive background in the cannabis sector supports her effectiveness in this position.
Previous Experience at Fire & Flower
Before joining Decibel Cannabis, Sarah Mills held multiple positions at Fire & Flower. She served as a Cannabis Educator for seven months in 2019, where she provided education on cannabis products. In 2021, she took on the roles of General Manager and Assistant General Manager in Kingston, Ontario, for three and two months, respectively. Additionally, she worked as a New Shop Opening Specialist for nine months and led Customer Experience for two years, contributing to her comprehensive understanding of retail operations in the cannabis industry.
Customer Service Background
Sarah Mills has over a decade of experience in customer service, which includes her five years as a Cashier Customer Service at Quickie Convenience Stores Corp. from 2005 to 2010. This extensive background in customer-facing roles has equipped her with insights into consumer behaviors and preferences, particularly in the context of restricted sales. Her ability to anticipate and influence consumer behaviors is a significant asset in her current role in the cannabis industry.
Education and Expertise
Sarah Mills possesses a personal relationship with cannabis that spans over a decade, which has contributed to her expertise in the industry. This personal experience, combined with her professional roles in various capacities within the cannabis sector, has provided her with a deep understanding of market trends and consumer needs. Her educational background is not specified, but her practical knowledge is evident through her work history.