Kiersten Ban

Client Success Manager @ Deck Commerce

About Kiersten Ban

Kiersten Ban is a Client Success Manager at Deck Commerce, where she has worked since 2022. She previously held positions at New Balance and Deck Commerce, and she holds a Bachelor of Science in Marketing from Southern Illinois University, Carbondale.

Work at Deck Commerce

Kiersten Ban has been serving as a Client Success Manager at Deck Commerce since 2022. In this role, she focuses on enhancing client relationships and ensuring successful implementation of e-commerce solutions. Her experience at Deck Commerce began with a previous position as a Solutions Consultant for a brief period in 2022, where she contributed to client onboarding and support.

Previous Experience at New Balance

Before joining Deck Commerce, Kiersten Ban worked at New Balance as an E-commerce Operations Associate from 2018 to 2022. During her four years in this role, she was involved in managing online operations and optimizing e-commerce processes. Her work in St. Louis, Missouri, contributed to the efficiency and effectiveness of New Balance's online sales strategies.

Education and Expertise

Kiersten Ban earned her Bachelor of Science in Marketing from Southern Illinois University, Carbondale, completing her studies from 2009 to 2014. This educational background provided her with foundational knowledge in marketing principles, consumer behavior, and strategic planning, which she applies in her professional roles.

Career Timeline

Kiersten Ban's career includes significant roles in the e-commerce sector. She began her professional journey at New Balance, where she spent four years before transitioning to Deck Commerce. Her initial role at Deck Commerce as a Solutions Consultant lasted three months before she took on her current position as Client Success Manager, where she has been for two years.

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