Baskaran Krishnan

Module Lead And Scrum Master @ Dedalus

About Baskaran Krishnan

Baskaran Krishnan serves as a Module Lead and Scrum Master at Dedalus, where he has worked since 2010 in Chennai, India. He holds a Master of Computer Applications and has received multiple awards for his performance and contributions to process improvement.

Work at Dedalus

Baskaran Krishnan has been employed at Dedalus since 2010, serving as a Module Lead and Scrum Master for 14 years in the Chennai Area, India. In this role, he manages test scripts using VSS and Quality Center, ensuring effective test script management. His responsibilities include preparing and reporting Root Cause Analysis (RCA) for regression, reopened issues, and defect leakage to stakeholders. He has also led initiatives to improve processes, notably coordinating WebEx sessions to address customer-specific change requests, which contributed to a reduction in defect retest failures.

Education and Expertise

Baskaran Krishnan holds a Master of Computer Applications (MCA) degree from Bharath Institute of Science and Technology, Chennai, where he studied from 2002 to 2005. Prior to this, he earned a Bachelor's degree in Computer Science from Thanthai Hans Roever College, Perambalur, from 1999 to 2002. His foundational education includes a Higher Secondary qualification in the Computer Science Group from Sri Ramakrishna Vidhyalaya Higher Secondary School, Villupuram, completed in 1999.

Achievements

Baskaran Krishnan has been recognized as a top performer at Dedalus for three consecutive years: 2014-2015, 2015-2016, and 2016-2017, receiving ratings of Exceeded Expectations. He has been awarded the LDO (Lorenzo Delivery Organization) award for his dedication during the Lorenzo R1.9 go-live support for UHMB Trust. Additionally, he received the Advanced Bed Management DU award for his exceptional commitment during the Lorenzo R1.9 go-live support for BWH Trust.

Process Improvement Initiatives

In his role at Dedalus, Baskaran Krishnan has led Process Improvement initiatives aimed at enhancing operational efficiency. He coordinated WebEx sessions to demonstrate customer-specific change requests and issues, which played a significant role in reducing defect retest failures. His efforts in this area reflect a commitment to continuous improvement and effective communication with stakeholders.

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