Caroline Cook
About Caroline Cook
Caroline Cook is a Manager of Electronic Claiming and Payments at Dedalus Group, with extensive experience in healthcare technology and informatics. She has held various roles in prominent organizations, including DXC Technology and iSOFT, and specializes in integrating health informatics standards into clinical information systems.
Current Role at Dedalus Group
Caroline Cook serves as the Manager of Electronic Claiming & Payments at Dedalus Group, a position she has held since 2021. In this role, she oversees the management of electronic claiming and payment processes, ensuring efficient operations within the healthcare sector in Australia. Her responsibilities include integrating health informatics standards into clinical information systems, which enhances the overall efficiency and effectiveness of healthcare delivery.
Previous Experience at DXC Technology
Before joining Dedalus Group, Caroline worked at DXC Technology as the Service Delivery Manager for Electronic Claiming and Payments from 2017 to 2021. During her four years in this role, she was responsible for managing service delivery in the electronic claiming and payments domain within DXC Healthcare, based in Sydney, Australia. Her experience contributed to her expertise in healthcare technology solutions.
Educational Background in Health Informatics
Caroline Cook studied Health Informatics at CQUniversity, where she achieved a Post Graduate Certificate from 2005 to 2006. This educational background provided her with foundational knowledge and skills necessary for her career in healthcare technology. Additionally, she attended Tintern Church of England Girls Grammar, further contributing to her academic development.
Expertise in Health Informatics Integration
Caroline specializes in integrating health informatics standards such as HL7, DICOM, and IHE into clinical information systems. Her expertise extends to designing and implementing 'best of breed' solutions in the Primary, Allied, and Diagnostic Health Care sectors across the ASPAC region. She possesses a comprehensive understanding of the complete patient interaction process, from presentation to billing, which is critical for enhancing information management in healthcare settings.
Professional Journey in Healthcare Technology
Caroline Cook has a substantial professional history in the healthcare technology sector, having worked in various roles since 1995. Her career includes positions at iSOFT as a Principal Consultant, CSC as a Principal Consultant, and Agfa Healthcare as a Solutions Specialist. She has also worked at McCauley Software and the University of Sydney, gaining extensive experience in business intelligence and operational management within the healthcare industry.