Shyam Ramakrishnan
About Shyam Ramakrishnan
Shyam Ramakrishnan is a professional with extensive experience in Implementation and Customer Support within the healthcare sector. He has worked for notable companies such as DXC Technology and Dedalus, and holds multiple degrees in software applications and accounting.
Work at Dedalus
Shyam Ramakrishnan currently holds the position of Professional 2 in Implementation & Customer Support at Dedalus, a role he has occupied since 2021. Based in Bengaluru, Karnataka, India, he contributes to the company's efforts in managing Health Information Systems. His responsibilities include ensuring effective implementation and providing customer support, leveraging his extensive experience in the healthcare sector.
Previous Experience at DXC Technology
Prior to his role at Dedalus, Shyam worked at DXC Technology as a Professional 2 in Implementation & Customer Support from 2012 to 2021. During his nine years at the company, he was based in Bangalore and played a key role in supporting and implementing various technology solutions tailored for healthcare clients.
Educational Background
Shyam Ramakrishnan has a strong educational foundation in software applications and accounting. He earned a Master of Computer Applications (MCA) from Bharathidasan University, studying from 1996 to 1999. Additionally, he holds a Bachelor of Commerce (B.Com) degree from Voorhees College Vellore, where he studied from 1988 to 1991. He also completed a Master of Commerce (MCom) with a focus on Investment Portfolio Management at Presidency College from 1991 to 1993.
Experience in Health Information Systems
Shyam possesses extensive experience in managing Health Information Systems, specifically for super and multi-specialty hospitals. His skill set includes workflow mapping and product design within the healthcare industry. He is recognized for his ability to adapt to changing environments and for maintaining strong professional ethics.
Career Progression
Shyam's career includes various roles in prominent companies. Before his tenure at DXC Technology, he worked as a Senior Business Analyst at Binary Spectrum for seven months in 2011 and at Isoft for three years from 2008 to 2011. He also briefly served as a Senior Business Analyst at CSC for five months in 2012, contributing to his comprehensive understanding of business analysis in technology and healthcare.