Stephen Kinrade
About Stephen Kinrade
Stephen Kinrade is an Application Support Manager at Dedalus, where he has worked since 2021. He previously held various roles at CSC, including Senior Lotus Notes Administrator/Developer and Data and Issue Manager, accumulating over a decade of experience in the technology sector.
Current Role at Dedalus
Stephen Kinrade has been serving as the Application Support Manager at Dedalus since 2021. In this role, he is responsible for overseeing application support operations, ensuring that software applications function effectively to meet user needs. His experience in application support contributes to the efficient management of technical issues and user inquiries.
Previous Experience at CSC
Stephen Kinrade has extensive experience at CSC, where he held multiple roles over a span of 15 years. He worked as a Senior Lotus Notes Administrator/Developer from 2000 to 2007, focusing on clients such as MG Rover, Jaguar, and Land Rover in Longbridge and Solihull. He later transitioned to the role of Data and Issue Manager from 2008 to 2010, followed by a position as Customer Service Team Leader from 2012 to 2015 in Banbury. Additionally, he served as a Client Services Specialist from 2007 to 2012 in Solihull.
Career Timeline
Stephen Kinrade's career spans several key positions at CSC and Dedalus. He began his tenure at CSC in 2000 and held various roles until 2015. After a brief period, he joined Dedalus in 2021 as Application Support Manager. His career reflects a progression through technical and managerial positions, showcasing his adaptability and expertise in application support and customer service.
Technical Skills and Expertise
Stephen Kinrade possesses a strong technical background, particularly in application support and Lotus Notes development. His experience includes managing client services and addressing technical issues, which are critical in his current role at Dedalus. His skills in data management and customer service further enhance his ability to support applications effectively.