Terry Monteiro
About Terry Monteiro
Terry Monteiro serves as the Level 2 Support Manager for Health PAS Systems at Dedalus, where he has worked since 2005, accumulating 19 years of experience in Australia.
Work at Dedalus
Terry Monteiro has been employed at Dedalus since 2005, serving as the Level 2 Support Manager for Health PAS Systems. In this role, Monteiro is responsible for overseeing support operations related to Health PAS Systems, ensuring that clients receive effective assistance and solutions. With nearly two decades of experience at Dedalus, Monteiro has developed a deep understanding of the company's products and services, contributing to the overall efficiency of the support team.
Professional Experience in Health PAS Systems
As Level 2 Support Manager, Terry Monteiro plays a crucial role in managing technical support for Health PAS Systems. This position involves addressing complex issues, coordinating with various teams, and implementing strategies to enhance service delivery. Monteiro's long tenure in this role has equipped him with extensive knowledge of system functionalities and user requirements, allowing for effective problem resolution and user support.
Career Duration in Australia
Terry Monteiro has been working in Australia for 19 years, with the entirety of this time spent at Dedalus. This extensive career in the Australian healthcare technology sector has provided Monteiro with valuable insights into the local market and the specific needs of healthcare providers. His experience contributes to the continuous improvement of support services within the organization.