Sabhar Jain
About Sabhar Jain
Sabhar Jain is a Senior Manager with extensive experience in customer success and product management across various industries, including SaaS and edtech. Currently, he serves as an Alumni Mentor at Airtribe and has held multiple roles in organizations such as Gain Grow Retain and Delivery Solutions since 2020.
Work at Delivery Solutions
Sabhar Jain serves as a Senior Manager at Delivery Solutions, a position he has held since 2022. In this role, he focuses on enhancing operational efficiency and driving customer success initiatives. His responsibilities include collaborating with various teams to streamline processes and improve service delivery. Jain's experience in logistics and customer support contributes to his effectiveness in this position.
Current Roles and Memberships
In addition to his role at Delivery Solutions, Sabhar Jain is actively involved with several organizations. He has been an Alumni Mentor at Airtribe since 2024, providing guidance to alumni. Jain has been a member of Gain Grow Retain since 2020, contributing to discussions on customer success strategies. He is also a member of CS Insider since 2021, where he engages with industry peers to share insights and best practices.
Previous Experience in Customer Success
Sabhar Jain has held various positions in customer success and support prior to his current roles. He worked as a Senior Manager at BYJU'S for four months in 2022 and served as Head of Customer Support at FieldAssist from 2020 to 2021. Additionally, he was a Customer Success Manager at FieldAssist from 2019 to 2020. His background in these roles has equipped him with skills in managing customer relationships and enhancing user experiences.
Education and Expertise
Sabhar Jain completed his Bachelor of Technology (B.Tech.) at Maharshi Dayanand University. He also achieved his 10+2 certification from the Central Board of Secondary Education. His educational background supports his expertise in technology and management, which he applies in various sectors including SaaS and edtech.
Skills and Tools Proficiency
Jain is proficient in a range of management tools that facilitate effective project execution and team collaboration. He utilizes CRM systems, Trello, Miro, Jira, Postman, and MS Office to develop solutions that meet organizational needs. His ability to work with cross-functional teams enhances his contributions to product management and customer success initiatives.