Zheng Hang Lee
About Zheng Hang Lee
Zheng Hang Lee is a Customer Care Representative at Delivery Hero and Co-Founder and Technical Support Engineer at 3D Dream Factory Pty Ltd. He holds a Bachelor of Engineering from the University of Sydney and has experience in tutoring, industrial engineering, and hospitality.
Current Roles at 3D Dream Factory Pty Ltd
Zheng Hang Lee serves as a Co-Founder and Technical Support Engineer at 3D Dream Factory Pty Ltd. He is responsible for providing CAD software training sessions to customers, developing functional websites, and maintaining client databases. His role also involves active collaboration with the 3D printing industry across New South Wales.
Customer Care Representative at Delivery Hero
Zheng Hang Lee currently holds the position of Customer Care Representative at Delivery Hero. In this role, he focuses on addressing customer inquiries and ensuring a satisfactory user experience. His responsibilities include handling customer complaints, resolving issues promptly, and facilitating smooth service operations.
Tutor at Angenius Tutoring
Alongside his technical responsibilities, Zheng Hang Lee also works as a tutor at Angenius Tutoring. He applies his academic background and technical expertise to assist students in their learning journey. His role involves preparing lesson plans, conducting tutoring sessions, and evaluating student progress.
Secretary of Usyd 3D Printing Club
Zheng Hang Lee is actively involved with the University of Sydney's 3D Printing Club in the capacity of Secretary. In this role, he organizes club activities, facilitates communication among members, and ensures the smooth running of club operations. His involvement underscores his commitment to advancing 3D printing technology within the academic community.
Educational Background
Zheng Hang Lee completed his Bachelor of Engineering (BEng) at the University of Sydney, where he studied from 2010 to 2014. Prior to this, he attended Taylor's College and completed the University of Sydney Foundation Program (USFP) from 2009 to 2010. He also holds a Malaysia High School Certificate (SPM) from Jit Sin High School, where he studied from 2004 to 2008.
Patent and Product Development
Zheng Hang Lee obtained a design patent from IP Australia for his innovative Coin-Pen Holder (CPH), designed to address common issues with coin storage. He is also involved in the mass-manufacturing process of this product for the Australian market. His patent and product development efforts highlight his inventive approach to solving everyday problems.
Past Experience at PappaRich Group
From 2014 to 2015, Zheng Hang Lee worked at the PappaRich Group in various roles including Bar Staff and Floor Staff. His seven-month tenure there gave him valuable experience in customer service and operational efficiency within a fast-paced food and beverage environment.
Industrial Engineering Internship at Fuji Electric (Malaysia) Sdn Bhd
Zheng Hang Lee gained hands-on experience in industrial engineering during his two-month internship at Fuji Electric (Malaysia) Sdn Bhd from 2012 to 2013. This role provided him with exposure to industry practices and engineering principles, complementing his academic studies and enhancing his technical skill set.