Jessica Young, Shrm Cp
About Jessica Young, Shrm Cp
Jessica Young is the Director of People & Culture at DemandZEN, where she has worked since 2022. She has extensive experience in human resources, having previously held roles at EmPower HR, Kohl's, Kroger, and sgsco, and she holds a Bachelor of Arts in English from the University of Louisville.
Current Role at DemandZEN
Jessica Young serves as the Director of People & Culture at DemandZEN, a position she has held since 2022. In this role, she focuses on enhancing the company's human resources strategies and fostering a positive workplace culture. Her responsibilities include overseeing recruitment processes, employee engagement initiatives, and aligning HR practices with organizational goals.
Previous Experience at EmPower HR
Before joining DemandZEN, Jessica worked at EmPower HR as an HR Business Partner - Lead Consultant from 2019 to 2022. During her tenure in Milwaukee, Wisconsin, she developed a recruitment dashboard to track key metrics such as time to fill, candidate experience, and cost to hire. She also acted as a liaison with Finance and Operations to monitor savings related to headcount and offshoring projects.
Career Background in Retail and Operations
Jessica has a diverse background in retail and operations management. She worked at Kohl's as a Retail Supervisor from 2009 to 2013 in Louisville, Kentucky, and later served as Operations Co-Manager at Kroger from 2013 to 2015. These roles provided her with valuable experience in team leadership and operational efficiency.
Experience at sgsco
Jessica was employed at sgsco as Manager of Talent Resources from 2015 to 2019 in the Greater Milwaukee Area. In this capacity, she developed manager toolkits for hiring and HR toolkits for intake meetings, aimed at streamlining the recruitment process. She also created an automated job description builder to enhance recruitment efficiency.
Educational Background
Jessica holds a Bachelor of Arts (B.A.) degree in English from the University of Louisville. Her educational background has contributed to her effective communication skills and her ability to develop comprehensive HR resources.