Ben Van Pelt
About Ben Van Pelt
Ben Van Pelt is a Sales Engineer and Account Executive at Descartes Systems Group, where he has worked since 2005, focusing on technical sales and customer experience. He has a background in business development and partnerships, and previously held roles at BDA, LLC and PERFORMANCE BICYCLE SHOP.
Work at Descartes Systems Group
Ben Van Pelt has been employed at Descartes Systems Group since 2005, serving as a Sales Engineer and Account Executive. His role involves collaborating with various carriers and partners to enhance product offerings and improve customer experience. He acts as the primary lead on technical sales and onboarding, ensuring that clients are effectively integrated into the system. Additionally, he is responsible for developer tools, customer advocacy, and partnerships, contributing to the overall growth and success of the organization.
Previous Experience
Before joining Descartes Systems Group, Ben Van Pelt worked at BDA, LLC as an Account Executive from 1996 to 2004. His tenure at BDA spanned eight years, during which he developed skills in account management and client relations. He also briefly served as an Assistant Manager at PERFORMANCE BICYCLE SHOP in 1996. His diverse work history has equipped him with a broad understanding of sales and customer service.
Education and Expertise
Ben Van Pelt studied at the University of Vermont, where he earned a Bachelor’s Degree in Political Science and Government, as well as Spanish. His educational background provides a foundation for his analytical and communication skills, which are essential in his current role. His expertise in technical sales and customer onboarding is complemented by his knowledge in business development and user-base management.
Achievements in Business Development
At Descartes Systems Group, Ben Van Pelt has played a significant role in the growth of Z-Firm LLC, contributing to its development from a 12-person company with $1 million in annual revenue to its acquisition by Descartes Systems Group. His involvement in education, business development, and user-base management has been pivotal in driving the company's success and expanding its market presence.
Technical Responsibilities
In his role at Descartes Systems Group, Ben Van Pelt is responsible for various technical tasks, including license and API token generation, quoting, and invoicing. These responsibilities are crucial for maintaining operational efficiency and ensuring that clients receive the necessary tools and support to utilize the company's services effectively.