Valerie Ballinger
About Valerie Ballinger
Valerie Ballinger is a Customer Support Representative and Trainer at Descartes Systems Group, where she has worked since 2022. She has a background in accounting and extensive experience in customer service and import administration.
Work at Descartes Systems Group
Valerie Ballinger has been employed at Descartes Systems Group since 2022. In her role as a Customer Support Representative and Trainer, she is responsible for assisting customers with their inquiries and providing training to ensure effective use of the company's services. Her position involves direct interaction with clients, helping to resolve issues and enhance customer satisfaction.
Education and Expertise
Valerie Ballinger studied at the University of Phoenix, where she pursued a degree in Accounting. She completed her Associate of Arts (AA) from 2012 to 2014. This educational background provides her with a solid foundation in financial principles, which can be beneficial in her customer support role.
Background
Prior to her current position, Valerie Ballinger gained extensive experience in customer service and import administration. She worked at John S. James Co. in various roles, including Import Administrator, General Imports Supervisor, and Lead Imports Supervisor, from 2018 to 2022. Additionally, she held a position as a Customer Service Representative at The Home Depot for eight months in 2013 and worked as a Solutions Specialist at Verizon Wireless from 2014 to 2018.
Previous Work Experience
Valerie Ballinger has a diverse work history that includes significant roles in customer service and import management. At John S. James Co., she transitioned through several positions, culminating in her role as Lead Imports Supervisor. Her experience at Verizon Wireless as a Solutions Specialist and at The Home Depot as a Customer Service Representative further solidified her skills in customer interaction and support.