Deutsche Telekom
Deutsche Telekom is a global telecommunications provider, investing billions in network expansion, offering IT solutions, and actively engaging in sustainability and digital inclusion initiatives.
Network Expansion Investments
Deutsche Telekom invests several billion euros annually in the expansion of its network infrastructure. This substantial financial commitment is directed towards enhancing network capacity, coverage, and overall performance to meet the growing demands of customers. By continually upgrading its network, Deutsche Telekom aims to provide reliable and high-speed connectivity across its operational regions.
Artificial Intelligence Projects
Deutsche Telekom offers insights into various AI (Artificial Intelligence) projects. These initiatives leverage AI technology to improve customer service, operational efficiency, and product offerings. The company's AI projects span diverse applications, from customer interaction automation to network optimization, highlighting its commitment to integrating advanced technologies into its business processes.
Sustainability Label
Deutsche Telekom provides a sustainability label for products and services that meet specific ecological or social sustainability criteria. This effort promotes transparency and empowers consumers to make informed choices that align with environmental and social responsibility values. The sustainability label is part of the company’s broader commitment to sustainable business practices.
Digital Policy Participation
Deutsche Telekom is actively involved in digital policy debates, contributing to the shaping of regulations and policies that impact the digital landscape. The company engages with policymakers, industry stakeholders, and the public to advocate for frameworks that support innovation, digital inclusion, and equitable access to technology.
Combatting Hate Speech Online
Deutsche Telekom engages in efforts to combat hate speech online. Recognizing the harmful effects of online hate, the company collaborates with various organizations and stakeholders to develop strategies and tools to identify, report, and remove hate speech content, fostering a safer and more respectful online environment.
Telekom Service
Telekom Service manages approximately 90 million personal customer contacts annually. This extensive interaction with customers encompasses a range of services, including support, troubleshooting, and account management. Through Telekom Service, Deutsche Telekom ensures timely and efficient resolution of customer inquiries and issues, contributing to customer satisfaction and loyalty.
Digital Inclusion Initiatives
Deutsche Telekom focuses on digital inclusion by implementing initiatives that ensure broader access to digital technologies and services. The company aims to bridge the digital divide by providing digital literacy programs, affordable connectivity options, and support for underserved communities. These efforts are part of its commitment to being a responsible employer and corporate citizen.
Sustainability and Circular Economy
Committed to CO2 reduction and circular economy initiatives, Deutsche Telekom seeks to minimize its environmental footprint. The company implements various strategies to reduce greenhouse gas emissions and promote resource efficiency throughout its operations. This includes adopting renewable energy sources, recycling materials, and designing products with sustainability in mind.
Global Operations
Deutsche Telekom operates in more than 50 countries, making it a significant player in the global telecommunications market. This extensive international presence allows the company to provide consistent and high-quality services to a diverse customer base, including residential, business, and government clients worldwide.
IT Solutions for Business Customers
Deutsche Telekom offers a wide range of IT solutions and services tailored for business customers. These include cloud services, cybersecurity solutions, IoT (Internet of Things) integrations, and enterprise network solutions. By providing comprehensive IT support, Deutsche Telekom helps businesses enhance their operational efficiency, security, and innovation capabilities.