Raphael Denman
About Raphael Denman
Raphael Denman is a Technical Account Manager with a diverse background in technical roles across various industries, including defense and contracting. He has extensive experience in end-user support, networking, and system administration, complemented by military service and academic achievements in Information Technology and Information System Security.
Current Role as Technical Account Manager
Raphael Denman currently serves as a Technical Account Manager at Devo, a position he has held since 2022. In this role, he leverages his extensive background in technical support and account management to assist clients in optimizing their use of Devo's services. His experience in technical roles across various industries enhances his ability to address client needs effectively and provide tailored solutions.
Experience at Devo
Prior to his current role, Raphael Denman worked at Devo as a Technical Support Engineer from 2020 to 2022. During this time, he developed a strong understanding of Devo's platform and services, contributing to customer satisfaction and technical issue resolution. His tenure at Devo equipped him with the skills necessary for his subsequent promotion to Technical Account Manager.
Military and Instructional Background
Raphael Denman has been involved with the Army National Guard since 2020, where he works as an Instructor for the Maneuver Senior Leader Course. This position allows him to share his military experience and technical knowledge with future leaders. His military career spans 13 years as a Platoon Sergeant in the United States Army, providing him with leadership skills and a deep understanding of defense operations.
Educational Background
Raphael Denman studied at multiple institutions, including the University of Phoenix, where he earned an Associate's Degree in Information Technology and a Bachelor of Science in Information System Security. He also attended Oregon State University and Tacoma Community College, focusing on Liberal Arts and General Studies, respectively, although he did not complete a degree at those institutions. His educational background supports his technical expertise in various IT domains.
Diverse Technical Experience
Raphael Denman has a diverse technical background, having worked in various roles across the technology and defense sectors. His experience includes positions such as Senior Information Security Specialist at ManTech International Corporation and Senior System Administrator at BAE Systems, Inc. This varied experience in both civilian and military roles contributes to his adaptability and problem-solving skills in technical account management.