Russell Stevens
About Russell Stevens
Russell Stevens is a Technical Support Engineer with extensive experience in network performance management and system stability. He has worked for several companies, including Devo, Riverbed Technology, and the United States Air Force, and holds a Bachelor of Science in Information Technology from Western Governors University.
Current Role at Devo
Russell Stevens has been employed at Devo as a Technical Support Engineer since 2022. In this role, he focuses on providing technical assistance and support related to network performance management products. His responsibilities include troubleshooting issues, implementing solutions, and ensuring system stability and quality for clients.
Previous Experience in Technical Support
Prior to joining Devo, Russell Stevens worked at Riverbed Technology as a Professional Services Engineer from 2019 to 2022. He specialized in the installation, configuration, and maintenance of Riverbed SteelCentral network performance management products. His experience also includes a role at MacAulay-Brown, Inc. as a Cyber Security Subject Matter Expert from 2018 to 2019, where he contributed to cybersecurity initiatives.
Background in Information Technology
Russell Stevens studied at Western Governors University, where he earned a Bachelor of Science in Information Technology from 2015 to 2018. His education provided him with a solid foundation in IT principles, which he applies in his current and previous roles in technical support and cybersecurity.
Military and Early Career Experience
Russell Stevens served in the United States Air Force as a Cyber Transport Supervisor from 2009 to 2014. This role involved leading teams of engineers and operators in network performance management. He also held positions at General Dynamics as an Information Systems Security Technician and at Lockheed Martin as an Information Systems Deployment Engineer, gaining valuable experience in system security and deployment.
Expertise in Network Performance Management
Russell Stevens has extensive experience in implementing network performance products. He has a strong background in providing courses of action to improve system stability and quality. His expertise includes leading teams to effectively utilize network performance management tools, particularly those developed by Riverbed Technology.