Syed Z.

Customer Success Manager @ Devo

About Syed Z.

Syed Z. is a Customer Success Manager at Devo in Sydney, Australia, with over 20 years of experience in IT security and enterprise solutions. He has a strong background in customer relationship management and technical expertise in SIEM, EDR technologies, and network engineering.

Work at Devo

Syed Z. has been serving as a Customer Success Manager at Devo since 2022. In this role, he focuses on building strong relationships with customers and tailoring solutions that drive success for their businesses. His experience in customer success allows him to effectively address client needs and ensure satisfaction with Devo's offerings.

Previous Experience at Trustwave

Prior to joining Devo, Syed Z. worked at Trustwave from 2016 to 2022. He held multiple positions, including Analyst Cyber Threat, Engineer Cyber Threat, and Senior Engineer Cyber Threat, where he contributed to Global Threat Operations in the APJ region. He also served as GTO Team Lead, overseeing operations and leading teams in threat detection.

Background in Network Engineering

Syed Z. has a substantial background in network engineering, having worked as a Senior Network Engineer at ASX from 2005 to 2016. His role involved managing network systems and ensuring their security. He also worked as a Network Specialist at Fujitsu Australia Limited from 2001 to 2005, further developing his expertise in network solutions.

Education and Expertise

Syed Z. studied at the University of Wollongong, where he earned a Master of Engineering (M.Eng.) with honors. He has over 20 years of experience in IT security and enterprise solutions, with particular expertise in SIEM and EDR technologies, firewall management, and network engineering.

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