Dialect
Dialect, formerly known as Drifto and Questa, is a Palo Alto-based B2B company specializing in productivity tools that automate response generation for complex business communications using AI.
Company History
Dialect, previously known as Drifto and Questa, is headquartered in Palo Alto, CA. The company operates in the B2B productivity sub-industry and was part of the Y-Combinator S22 batch. It employs a small team of three professionals. Dialect has evolved to leverage AI to enhance efficiency in business communications and automations.
Services
Dialect offers a self-serve platform that uses AI trained on a company's internal knowledge to automate response generation for forms, RFPs, and other complex business communications. The platform includes a Chrome extension for completing forms, sheets, and documents, and allows users to manage their knowledge base directly in Slack. Their services have supported over 15,000 responses.
Products
Dialect provides a suite of products designed to streamline business communication. Their platform features a Chrome extension helpful in completing webforms, spreadsheets, and documents. Additionally, the integration with Slack enables comprehensive knowledge base management. Their product offerings vary across three pricing plans: Starter (Free), Pro ($50/month), and Growth (Custom pricing). Each plan offers a range of features including credits per month, knowledge base capacity, and varying levels of support.
Pricing Plans
Dialect offers three pricing plans: Starter, Pro, and Growth. The Starter plan is free and includes Google Sheets (xlsx) Copilot, 100 credits per month, 1 MB of knowledge base per month, and Help Center Support. The Pro plan costs $50 per month and offers additional benefits such as 100 extra credits, $2 per additional credit, 5 MB of knowledge base, Priority Email Support, and early access to Google Docs (docx) and Web Portal Copilots. The Growth plan offers custom solutions with discounts, increased knowledge base quota, 24/7 support via Slack, organizational accounts, identity management and SSO, and app integrations.
Founders
Dialect was founded by former Google engineers and Stanford grad students. The team includes James Thomas, who holds a PhD in computer systems from Stanford, and Tejas Sundaresan, who holds an MBA from Stanford. Thomas has expertise in computer systems, while Sundaresan has experience as a product manager and machine learning engineer at Google AI.