Cory Mitchell
About Cory Mitchell
Cory Mitchell is a Senior Manager of Client Success at Dice, where he has worked since 2022. With over 20 years of experience in customer service and a background in sales and management, he specializes in mentoring teams and providing strategic advice to companies on sourcing technology professionals.
Current Role at Dice
Cory Mitchell currently serves as the Senior Manager of Client Success at Dice, a position he has held since 2022. In this role, he focuses on enhancing client relationships and ensuring satisfaction with Dice's services. His responsibilities include providing strategic advice to companies, consulting firms, and recruiters on sourcing technology professionals. This position builds on his extensive experience in customer success and support.
Previous Experience at Dice
Cory Mitchell has a long history with Dice, having worked there in various capacities since 2000. He began as a Customer Support representative for three months, then transitioned to Customer Support Manager from 2000 to 2004. He later served as Manager of the Customer Success Group from 2015 to 2022. His tenure at Dice has allowed him to develop a deep understanding of client needs and service delivery.
Sales Experience
Before his current role, Cory Mitchell worked as a Sales Executive at Dice Holdings Inc. from 2004 to 2013. He also held a similar position at ClearanceJobs.com during the same period. His experience in sales has contributed to his ability to engage effectively with clients and understand market dynamics.
Education and Expertise
Cory Mitchell studied Graphic Design at Des Moines Area Community College, where he earned an Associate degree from 1990 to 1993. His educational background complements his professional experience, particularly in areas such as competitive analysis and brand development. He specializes in mentoring teams in project management and sales negotiation.
Background in Customer Service
With over 20 years of experience in delivering exceptional customer service, Cory Mitchell has developed a strong ability to communicate directly with clients. His background includes roles that emphasize client engagement and support, which have been instrumental in his career progression. He has a proven track record of guiding teams and enhancing client satisfaction.