Petar Dushanov
About Petar Dushanov
Petar Dushanov is the Senior Vice President of Software Engineering and ServiceNow at DIGITALL, with over 20 years of experience in the IT and BPO industry. He has held various leadership roles, including Chief Operations Officer at BULPROS and Chief Information Officer at DIGITALL, and specializes in strategic planning and business process engineering.
Current Role at DIGITALL
Petar Dushanov currently serves as the Senior Vice President of Software Engineering and ServiceNow at DIGITALL. He has held this position since 2024, contributing to the company's strategic initiatives in software engineering. His role involves overseeing software development projects and enhancing ServiceNow implementations to improve organizational efficiency.
Previous Experience at DIGITALL
Prior to his current role, Petar Dushanov worked at DIGITALL as the Chief Information Officer from 2021 to 2023. In this capacity, he focused on aligning technology strategies with business objectives, driving innovation, and overseeing IT operations. His leadership contributed to the company's growth and technological advancements during his tenure.
Professional Background in IT and BPO
Petar Dushanov has over 20 years of experience in the IT and Business Process Outsourcing (BPO) industry. His career includes significant roles such as Chief Operations Officer at BULPROS and Outsourcing Services Site Director at Adecco Bulgaria. He specializes in strategic planning, business process engineering, and optimization initiatives aimed at enhancing organizational productivity.
Educational Qualifications
Petar Dushanov holds a Bachelor’s degree in Mathematics and Computer Science from Sofia University, which he completed from 1999 to 2003. He also earned a Master’s degree in Business Administration from the University of National and World Economy, studying from 2005 to 2007. His educational background supports his expertise in both technical and business domains.
Skills and Specializations
Petar Dushanov possesses a diverse skill set that includes financial management, sales and presales support, and partnership management. He has extensive expertise in software development, customer support services, and product development. His experience in coordinating decentralized teams and collaborating with senior management enhances his effectiveness in both entrepreneurial and multinational environments.