Dispatch
Dispatch is a service platform that centralizes all service interactions for companies using independent service networks, enhancing efficiency and brand loyalty.
Services
Dispatch offers a centralized platform for companies that rely on independent service networks. This platform enhances operational efficiency by up to 30%, boosts brand loyalty, and provides real-time visibility across field service operations. Dispatch tailors solutions for a variety of industries, including manufacturing, warranty, home & property, claims, retail, franchise, and PropTech.
Products
Dispatch provides a range of products designed to meet the specific needs of businesses. These products include an enterprise platform, field service tools, and features for contractor engagement, branded booking, and dispatch communication. Their suite of tools addresses needs such as network visibility, marketing attribution, and enhancing customer experience.
Industries Served
Dispatch delivers tailored solutions suitable for several industries. These include manufacturing, warranty, home & property management, claims processing, retail operations, franchising, and property technology (PropTech). Their services cater to the unique requirements of each industry, driving efficiency and enhancing customer satisfaction.
Company Headquarters
Dispatch is headquartered at 27 School St., 4th Floor, Boston, MA 02108. This location serves as the central hub for their operations, coordination, and strategic planning efforts.
Customer Impact
Dispatch serves over 60,000 jobs daily for some of the world's most significant service brands. Approximately one-third of American homes have received services via their platform. Their solutions have been shown to reduce customer churn by half and improve the customer Net Promoter Score by 20%.