Greg Sargent
About Greg Sargent
Greg Sargent is a Help Desk Manager at Diversified Communications HQ, where he has worked since 2017. He holds a Bachelor's degree in Computer Science from Southern New Hampshire University and has extensive experience in technical support and computer operations.
Work at Diversified Communications
Greg Sargent has been serving as the Help Desk Manager at Diversified Communications since 2017. His role involves overseeing the help desk operations, ensuring effective support for users, and managing technical issues. His tenure at the company spans over seven years, during which he has contributed to improving service delivery and user satisfaction in the Portland, Maine area.
Education and Expertise
Greg Sargent studied Computer Science at Southern New Hampshire University from 2014 to 2016, where he earned a Bachelor's degree. Prior to that, he attended Southern Connecticut State University for one year in 1990, also focusing on Computer Science. His educational background provides a solid foundation for his technical expertise in IT support and management.
Background
Greg Sargent has extensive experience in the IT field, particularly in help desk and technical support roles. He began his career at MEMIC, where he held various positions from 2004 to 2017. His roles included AS400 Night Operator, Supervisor of Computer Operations, and Senior Technical Specialist. This background has equipped him with a comprehensive understanding of technical operations and user support.
Previous Experience at MEMIC
At MEMIC, Greg Sargent held several positions over a span of 13 years. He started as an AS400 Night Operator from 2004 to 2006, then advanced to Senior Technical Specialist from 2006 to 2007. Following that, he served as Supervisor of Computer Operations from 2007 to 2017. His diverse roles at MEMIC contributed to his development in technical management and operational oversight.