Vincent Lin
About Vincent Lin
Vincent Lin is a Senior UX Research Manager with extensive experience in user experience research and marketing management. He has held various positions at notable companies including Broadcom Inc., Capital One, and Texas Instruments, and holds advanced degrees in Human Computer Interaction and Business Administration.
Work at divvyDOSE
Vincent Lin has been serving as the Senior UX Research Manager at divvyDOSE since 2022. In this role, he manages a team of UX researchers responsible for executing the company's research agenda. He collaborates with various business units and departments to enhance the customer experience through effective research methodologies. His responsibilities include educating and evangelizing customer research tools and methods throughout the organization.
Previous Experience at Broadcom Inc.
Prior to his current position, Vincent worked at Broadcom Inc. as the Lead UX Researcher from 2020 to 2022. During his tenure in Plano, Texas, he focused on user experience research, contributing to the development of products that align with user needs and preferences. His experience at Broadcom enhanced his skills in research methodologies and user-centered design.
Career at Capital One
Vincent Lin has held multiple positions at Capital One, contributing to the company's customer insights and competitive intelligence strategies. His roles included Customer Insights and Competitive Intelligence Manager, UX Research Manager, and Market Research / Business Strategy Manager from 2014 to 2019. His work involved managing market research initiatives, developing consumer insights, and optimizing customer experiences.
Educational Background
Vincent holds a Master of Human Computer Interaction from Iowa State University, a Master of Business Administration from Southern Methodist University - Cox School of Business, and a Bachelor of Arts from The University of Texas at Austin. His educational background provides a strong foundation in both user experience design and business strategy, equipping him with the skills necessary for his roles in UX research and management.
Expertise in UX Research and Methodologies
Vincent Lin possesses extensive expertise in various UX research techniques, including focus group moderation, in-depth interviews, and usability research methods such as eye-tracking. He is skilled in questionnaire and survey design, optimization, and development. His proficiency in online research methodologies, along with his experience in privacy and compliance issues, positions him as a knowledgeable leader in the field of user experience research.