Shawn Gamble
About Shawn Gamble
Shawn Gamble serves as the Call Center Manager for Europe at DJI, a position he has held since 2021. He has a background in technical support and logistics, with extensive experience in team management and project oversight.
Work at DJI
Shawn Gamble has been serving as the Call Center Manager for Europe at DJI since 2021. In this role, he oversees the operations of the call center, ensuring effective communication and support for customers across the region. Prior to this position, he held various roles at DJI, including Call Center Manager for Germany from 2018 to 2021, and Technical Support Specialist from 2015 to 2017. His experience at DJI spans several years, contributing to his understanding of customer service and technical support within the company.
Education and Expertise
Shawn Gamble studied Elektrotechnik und Elektronik at Hochschule für angewandte Wissenschaften Würzburg-Schweinfurt from 2011 to 2013. He also pursued Maschinenbau at the same institution from 2008 to 2011. Earlier, he completed his Fachhochschulreife at BOS Bad Neustadt in 2008. His educational background provides a solid foundation in engineering principles, which complements his expertise in complaint handling and project management.
Background
Before joining DJI, Shawn Gamble worked at Nipro PharmaPackaging as a Produktionslogistiker from 2013 to 2015 and briefly as Mitarbeiter Produktion in 2013. He also gained experience as an Automotive Electrician at Beständig Autowelt from 2003 to 2007. This diverse background in manufacturing and logistics has equipped him with skills relevant to his current role in managing customer service operations.
Achievements
Shawn Gamble has a proven track record in building and evolving successful teams. His experience in various roles at DJI has allowed him to develop strong project management skills and collaborate effectively with multiple teams globally. His contributions to the organization reflect his commitment to enhancing customer service and operational efficiency.