Nicole Subia
About Nicole Subia
Nicole Subia is the Requirements Section Lead at DLH Corporation, where she has worked since 2022. With over 20 years of experience in customer service and a strong background in data analysis, she has held various roles in companies such as McKesson Corporation and Allscripts.
Current Role at DLH Corporation
Nicole Subia serves as the Requirements Section Lead at DLH Corporation, a position she has held since 2022. In this role, she is responsible for overseeing the requirements gathering process, ensuring that project specifications align with client needs. Her work is conducted remotely, allowing her to collaborate with diverse teams and stakeholders effectively.
Professional Experience at McKesson Corporation
Nicole Subia worked at McKesson Corporation from 2005 to 2017, where she held two positions. Initially, she served as a Support Data Analyst, contributing to data management and analysis for 12 years. She later advanced to the role of Support Analyst - Team Lead for one year, where she led a team in providing technical support and solutions.
Background in Business Management Education
Nicole Subia pursued her education at the University of Phoenix, where she studied Business Management from 2003 to 2004. Prior to that, she attended Front Range Community College from 1998 to 2002, achieving a degree in General Studies. This educational background has equipped her with foundational knowledge applicable to her career in various analytical and managerial roles.
Experience in Customer Service and Training
With over 20 years of experience in customer service, Nicole Subia has specialized in complex software applications and mission-critical operations. She has extensive experience in both formal and informal training of clients and staff, enhancing their understanding and use of software solutions. Additionally, she has been involved in planning and implementing policies and procedures to support business success.
Career Progression and Roles at Allscripts
At Allscripts, Nicole Subia held multiple roles from 2017 to 2022. She began as an Expert Support Consultant for two years, where she provided high-level support and expertise. She then transitioned to the role of IT Business Analyst for three years, focusing on analyzing business needs and translating them into technical requirements.