John Penn
About John Penn
John Penn is a Customer Success Director at Dnanexus, with a background in bioinformatics and data analysis, having previously held various managerial roles at Regeneron Pharmaceuticals. He studied Geography at UC Santa Barbara and later attended Arizona State University.
Current Role at DNAnexus
John Penn serves as the Customer Success Director at DNAnexus, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of DNAnexus's cloud-based platform for genomic data analysis. His experience in customer success is complemented by his extensive background in the biotechnology and bioinformatics sectors.
Previous Experience at Regeneron Pharmaceuticals
Prior to joining DNAnexus, John Penn worked at Regeneron Pharmaceuticals, Inc. in various managerial roles. He served as Senior Manager for NGS Production for 10 months in 2019 and as Senior Manager for Alliance Management-RGC for 8 months in the same year. His earlier positions included Manager of NGS Data Analysis from 2016 to 2018 and Associate Manager of NGS Data Analysis from 2014 to 2015, all based in Tarrytown, New York.
Educational Background
John Penn studied at Arizona State University from 2007 to 2010, where he completed a three-year program. He also holds a Bachelor of Arts degree in Geography from UC Santa Barbara, where he studied from 1991 to 1996. His educational background provides a strong foundation for his career in bioinformatics and customer success.
Experience in Bioinformatics
John Penn has a solid background in bioinformatics, having worked as a Bioinformatics Scientist at Transgenomic from 2012 to 2014. He also held the position of Research Scientist III at Seattle Children's from 2011 to 2012. These roles contributed to his expertise in data analysis and the application of bioinformatics in research and development.