Arnaud Brousse
About Arnaud Brousse
Arnaud Brousse serves as the Head of Customer Success and Account Management at Doctrine, where he has played a key role in promoting the company's legal intelligence platform across Europe. His previous experience includes positions at Sparklane, GreenTerra, ROK Solution, and Grant Thornton France.
Current Role at Doctrine
Arnaud Brousse serves as the Head of Customer Success & Account Management at Doctrine since 2018. In this role, he focuses on enhancing customer satisfaction and ensuring the effective use of Doctrine's legal intelligence platform. His leadership contributes to the platform's adoption among legal professionals across Europe.
Previous Experience in Customer Success
Before his current position, Arnaud held various roles that contributed to his expertise in customer success. He worked as a Customer Success Director at Sparklane from 2017 to 2018 and as a Business Manager at Sparklane from 2015 to 2017. His experience in these roles helped him develop skills in managing client relationships and driving customer engagement.
Professional Background in Sales and Consulting
Arnaud has a diverse background in sales and consulting. He served as a Senior Sales Consultant at ROK Solution from 2014 to 2015 and as a Senior Consultant at Grant Thornton France from 2011 to 2014. His roles involved strategic sales initiatives and providing expert consulting services, which enhanced his understanding of client needs.
Educational Qualifications
Arnaud Brousse studied at Ecole supérieure de Commerce de Pau, where he achieved a Master 2 in Entrepreneuriat from 2007 to 2010. He also obtained a DUT tech de co from IUT tech de co Bordeaux between 2005 and 2007. Additionally, he completed WSET Level 1 at the Wine & Spirit Education Trust in 2021, further diversifying his educational background.
Contributions to Doctrine's Growth
Arnaud has played a significant role in the growth of Doctrine, which is now used by nearly 7,000 legal professionals. He was instrumental in promoting the platform's unique features, including the implementation of the Document Analyzer, which enhances users' ability to verify legal arguments and access cited sources efficiently.