Holly Stone
About Holly Stone
Holly Stone serves as the Quality Lead for Member Engagement at Dollar Shave Club, a position she has held since 2019. She has a background in customer service and engagement, having previously worked in various roles at both Dollar Shave Club and Sprouts Farmers Market.
Work at Dollar Shave Club
Holly Stone has been a Quality Lead in Member Engagement at Dollar Shave Club since 2019. In this role, she focuses on enhancing member experiences and ensuring quality standards are met. Prior to her current position, she worked as a Club Pro in Member Engagement from 2015 to 2019. During her tenure, she contributed to various initiatives aimed at improving customer satisfaction and engagement within the brand.
Previous Experience at Sprouts Farmers Market
Before joining Dollar Shave Club, Holly Stone worked at Sprouts Farmers Market from 2013 to 2015. Her roles included Cashier, Bookkeeper, and Grocery Stocker. This experience provided her with a solid foundation in customer service and retail operations, which she later applied in her roles at Dollar Shave Club.
Career Progression
Holly Stone's career reflects a clear progression in the field of member engagement and customer service. Starting her professional journey at Sprouts Farmers Market, she transitioned to Dollar Shave Club where she initially served as a Club Pro. Her advancement to Quality Lead in Member Engagement demonstrates her growth and commitment to enhancing customer experiences.
Location and Work Environment
Holly Stone is based in Marina del Rey, California, where she has worked for Dollar Shave Club since 2015. The work environment at Dollar Shave Club is characterized by a focus on innovation and member satisfaction, aligning with her role in quality assurance and member engagement.