John Dukesherer
About John Dukesherer
John Dukesherer is the Operations Manager at Dollar Shave Club, where he leads anti-fraud initiatives and oversees compliance with data protection regulations. He has held this position since 2016 and has a background in customer service and logistics.
Work at Dollar Shave Club
John Dukesherer has served as the Operations Manager at Dollar Shave Club since 2016. In this role, he leads the company's anti-fraud initiatives, focusing on the prevention of fraudulent activities. He also heads the CCPA/GDPR compliance response team, ensuring that Dollar Shave Club adheres to data protection regulations. Additionally, he oversees technical escalations from customer service, facilitating collaboration across different departments to resolve issues effectively.
Previous Work Experience
Before joining Dollar Shave Club, John Dukesherer held several positions in customer service and operations. He worked as a Customer Service Agent at Team Worldwide from 2013 to 2015 and at Service By Air Freight Forwarders from 2011 to 2012. He also served as a Dock Supervisor at Distribution By Air for one year in 2009 to 2010. These roles provided him with a foundation in customer relations and operational management.
Education and Expertise
John Dukesherer earned a Bachelor’s Degree in Finance and Personal Wealth Management from The University of Alabama, where he studied from 2012 to 2016. His educational background equips him with knowledge in financial management and regulatory compliance, which he applies in his current role at Dollar Shave Club. He completed his high school education at Loyola High School from 2008 to 2012.
Background
John Dukesherer is based in Marina del Rey, California, United States. He has accumulated a range of experience in customer service and operations management over the years, contributing to his current responsibilities at Dollar Shave Club. His career spans various roles that have developed his skills in compliance, fraud prevention, and cross-functional collaboration.