Alvaro Caceres
About Alvaro Caceres
Alvaro Caceres is an Implementation Specialist with a diverse background in sales and customer service roles across various industries. He has experience in conducting client consultations, facilitating training sessions, and providing guidance on software integration.
Work at Dominion Payroll
Alvaro Caceres currently serves as an Implementation Specialist at Dominion Payroll, a position he has held since 2023. In this role, he provides expert guidance on the configuration and customization of Human Capital Management (HCM) software. His responsibilities include conducting in-depth consultations with clients to understand their organizational structure and compliance requirements, ensuring seamless integration with their business processes.
Previous Experience in Implementation and Sales
Before joining Dominion Payroll, Alvaro worked as a Development Implementation Specialist at Paycom from 2020 to 2023. He also held various roles in sales and customer service, including as an Active Sales Specialist II at IKEA Group from 2017 to 2019 and as an Uber Eats Account Manager from 2019 to 2020. His experience spans multiple industries, showcasing his adaptability and expertise in client-facing roles.
Education and Expertise
Alvaro Caceres studied at The University of Texas at Dallas, where he earned a Bachelor of Science in Business Administration from 2016 to 2019. He is currently pursuing a Master of Science in Management Information Systems at Tarleton State University, expected to complete in 2024. His educational background equips him with a strong foundation in business management and information systems.
Background in Customer Service and Retail
Alvaro has a diverse background in customer service and retail, having worked in various roles prior to his current position. His experience includes working as a Restaurant Team Member at MOOYAH Burgers Fries and Shakes in 2013, a Tuxedo Department Leader at Men's Wearhouse from 2016 to 2017, and a Footwear Retail Sales Associate at Sports Authority from 2015 to 2016. These roles have contributed to his strong interpersonal skills and understanding of client needs.