Cody Smith
About Cody Smith
Cody Smith is a Managed Services Client Specialist currently employed at Dominion Payroll, where he has worked since 2022. He has a diverse work history that includes roles in payroll, customer service, and sales across various companies.
Current Role at Dominion Payroll
Cody Smith currently serves as a Managed Services Client Specialist at Dominion Payroll. He has held this position since 2022 and is based in Richmond, Virginia. In this role, he focuses on providing tailored payroll solutions and managing client relationships to enhance service delivery.
Previous Experience at Dominion Payroll
Prior to his current role, Cody worked at Dominion Payroll as a Payroll Specialist from 2021 to 2022 for a duration of 10 months. In this capacity, he was responsible for processing payroll and ensuring compliance with relevant regulations, contributing to the overall efficiency of the payroll department.
Professional Background in Financial Services
Cody has significant experience in the financial services sector. He worked at Capital One in various roles, including Senior Operations Production Coordinator from 2020 to 2021 and Customer Service Representative from 2019 to 2020. His responsibilities included coordinating operations and providing customer support, enhancing client satisfaction.
Experience in Retail and Customer Service
Cody has a background in retail, having worked as a Sales Associate at AMERICAN EAGLE OUTFITTERS INC. and Timberland in Niagara Falls, New York, from 2015 to 2016. He also served as a Call Center Specialist at Northwest Bank from 2018 to 2019, where he handled customer inquiries and support.
Education and Academic Background
Cody studied at the University at Buffalo, where he earned a degree in Communication and Media Studies from 2015 to 2019. He also attended Niagara County Community College, achieving an Associate's degree in Natural Sciences from 2013 to 2015. His educational background supports his roles in client services and communication.