Sandra Tinel
About Sandra Tinel
Sandra Tinel is a Senior Customer Success Manager at Double, with extensive experience in client relationship management and customer retention strategies. She has held various roles in different companies, including positions in Paris Evenement, Varian, and iSpace Communications, and has a strong educational background in communication.
Current Role at Double
Sandra Tinel currently serves as a Senior Customer Success Manager at Double, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and retention. Her responsibilities include developing strategies to improve customer relationships and ensuring that client needs are met effectively.
Previous Experience at Double
Prior to her current role, Sandra worked at Double as a Customer Success Manager for France from 2021 to 2023. During this time, she was responsible for managing client accounts and implementing customer success initiatives. She also served as an Assistant Direction from 2019 to 2022, where she supported various administrative functions.
Career Background
Sandra's career includes various roles in customer service and administration. She worked at Paris Evenement as an Assistante de direction from 2013 to 2015. Earlier, she held positions at Varian, Inc. as a Standardiste in 2010 and at HTDS in the same role from 2012 to 2013. Additionally, she worked at iSpace Communications in multiple capacities, including Chargée de clientèle and Assistante SAV/Marketing.
Educational Background
Sandra Tinel studied Communication at Université de Nanterre, where she achieved her Licence from 2008 to 2009. She also completed a BTS in Communication des entreprises at Gustave Eiffel from 2007 to 2008 and another BTS in the same field at Parc Impérial from 2006 to 2007. Her educational background has equipped her with skills relevant to her career in customer success.
Skills and Expertise
Sandra possesses skills in client relationship management and prevention techniques. She specializes in customer retention and acquisition strategies, utilizing tools like Airtable for effective customer relationship management. Her expertise enables her to develop and implement strategies that enhance customer engagement and satisfaction.